Frequently Asked Questions
My Account
How do I use an active promo code?
Feel free to utilize your promo code on your next online purchase with Mendful Mind. For redeeming an active Promotion Code, simply add your desired items to the shopping cart and navigate to the Checkout page. Here, you’ll find an option labeled “Discount Code” where you can input your code. Remember to hit “Apply” after entering it. Please note that Promotion Codes are sensitive to capitalization, so ensure it’s entered precisely as shown.
Keep in mind: Promotion codes are applicable exclusively to standard, full-priced merchandise. They do not apply to limited-edition collaborations, gift cards, sale items, nor can they be used in conjunction with other codes or promotions.
How do I change or cancel my order?
As soon as an order is submitted, it immediately begins its journey to you! Regrettably, we’re unable to make alterations to orders once they’ve been finalized. Should you wish to return or exchange any items from your order, our Customer Experience team is ready to assist you. For support, please Contact Us for guidance.
Payment
What are your payment methods?
Do you offer fraud protection?
Mendful Mind conducts verification and review of all payment methods. We reserve the right to decline processing any transaction, sale, or order shipment if there is suspicion of fraud or any unauthorized or illegal activity.
How is sales tax calculated?
Products
Do you test your products on animals?
Are your products vegan?
Yes, our products are vegan. Embrace the restorative essence of nature with our offerings that champion the vitality of plant-based wellness. At Mendful Mind, we are dedicated to enhancing your life naturally, providing 100% natural solutions for the mind, body, and space that integrate effortlessly into your daily practices to boost your well-being.
Our commitment to Worry-Free Wellness is underpinned by scientific research and traditions that have stood the test of time. We pride ourselves on creating cruelty-free products devoid of artificial fragrances, parabens, sodium lauryl sulfate (SLS), and other harmful substances.
Furthermore, many of our products are recognized as Natural Health Products in Canada and Over the Counter Medicines in the USA, ensuring they are not only effective but also safe for everyday use. We believe in transparency and never omit or conceal any ingredients!
